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collision detection causing probe head to drop in z causing crashes into calibration sphere when at a >90° probe angle

Travis vor 5 Jahren in Metrology Software / PC-DMIS aktualisiert von neil kay vor 5 Jahren 1
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HI Travis, 


Thanks for the participation here, but the above summary sounds like it might be a configuration issue although we might need some additional detail.

I don't think we need a new feature to not crash the probe head as that is already the expected behavior ;p. Please reach out to tech support on this one so we can get the issue resolved. If I'm misunderstanding the request just add a bit more detail and I'll re-open this item.

If you don't have the contacts already;

Technical Support: 800-343-7933

Online https://support.hexagonmi.com/s/